Glance: Sharing your Screen with Support

Office 365: SaRa Tool

How can I fix problems with Office 365 and Outlook?

How To Setup Remote Database Connection - Configure MySQL client Access

How do I remotely connect using a database management software?

Email Troubleshooting General

General Email issues where should I start?

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.

Whitelist IP Address

How do I Whitelist my IP Address? I can't log into MySQL from a remote computer using a MySQL admin tool (phpMyAdmin, Navicat, MySQLFront, MySQL-Admin, etc).

Cron Time

How to run cron jobs at a specific "local" date and time.

Time Zone Adjustment

How can I change the reported Time Zone using PHP?

How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

Email Troubleshooting

Can't receive emails? Here are a few things to try.

Viewing Stats

To view your stats, scroll down to the Logs section of the cPanel Here are different programs that can be used to view your stats. We most recommend awstats When you select your stats program, you ma

Clients in China Are Unable to View My Website

Clients in China are unable to view my website. My website's content doesn't contain any objectionable material.